MSP, Managed Services

TD SYNNEX Redefines Partner Communities with Targeted Support and Collaboration Framework

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TD SYNNEX has rolled out a new structure for its North American partner communities, designed to better align with how partners operate and grow in today’s shifting technology landscape. The new framework, branded as PartnerLINK, introduces a more targeted approach that connects partners by specialization or geography, enabling them to tap into customized benefits and collaboration opportunities.

The PartnerLINK program includes four distinct communities: Ascend for digital transformation-focused partners, Advantage for infrastructure modernization specialists, a Canada-specific group, and a public sector community. Each community is structured around a shared focus area, encouraging more relevant networking, support, and co-growth among peers.

The initiative builds on the foundation of TD SYNNEX’s previous community programs, evolving them into a more flexible model that provides access to early adoption programs, dedicated support teams, and exclusive incentives. Partners will also benefit from a centralized member hub for 24/7 engagement and tools centered on four core principles: Lead, Innovate, Network, and Knowledge.

The new format is aimed at helping partners better respond to market shifts, drive customer engagement, and modernize their service offerings. Whether focused on AI-powered analytics, sustainable infrastructure, or expanding in regulated markets, PartnerLINK is intended to meet partners where they are—and help them take their next step forward.

Suparna Chawla Bhasin

Suparna serves as Senior Managing Editor for CyberRisk Alliance’s Channel Brands, including MSSP Alert and ChannelE2E.  She plays a key role in content development, optimizing editorial workflows, aligning storytelling with audience needs, and collaborating across teams to deliver timely, high-impact content. Her background spans technology, media, and education, and she brings a unique blend of strategic thinking, creativity, and executional excellence to every project.

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