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Digitate Makes ignio AIOps Platform Available on AWS Marketplace

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Digitate has announced that its ignio AIOps platform is now available through AWS Marketplace, offering enterprises a direct path to integrate AI-driven IT operations into their AWS environments. This move broadens access to ignio’s automation and observability capabilities, particularly for organizations managing hybrid and multi-cloud infrastructures.

ignio brings together unified observability, AI-powered analytics, and closed-loop automation to address key challenges in IT operations. By integrating with AWS services, the platform enables IT teams to detect, analyze, and resolve issues across diverse systems while reducing alert fatigue and operational overhead. The goal is to move from reactive troubleshooting to proactive, predictive operations.

Key features of the platform include contextual insights from machine learning models, modular automation for issue remediation, and more than 200 self-healing use cases built in. Organizations can expect improvements in service availability, reduced downtime, and faster resolution times—all without needing to manually stitch together multiple tools or datasets.

With its listing on AWS Marketplace, ignio is now easier to deploy and scale within existing AWS infrastructures. This availability supports Digitate’s broader strategy to make its AIOps capabilities accessible to a global customer base, helping IT and business operations teams streamline processes and manage complexity through automation.

For MSPs, Digitate’s ignio AIOps platform's availability on AWS Marketplace gives MSPs a streamlined path to deliver AI-driven IT operations. With native AWS integration and built-in automation, MSPs can reduce incident noise, accelerate resolution times, and improve uptime—without adding operational overhead. The also makes it easier to bundle ignio into managed services, offering clients predictive monitoring, self-healing capabilities, and end-to-end observability. For MSPs, it’s a chance to move beyond reactive support and tap into recurring revenue with scalable, automation-first services.

Suparna Chawla Bhasin

Suparna serves as Senior Managing Editor for CyberRisk Alliance’s Channel Brands, including MSSP Alert and ChannelE2E.  She plays a key role in content development, optimizing editorial workflows, aligning storytelling with audience needs, and collaborating across teams to deliver timely, high-impact content. Her background spans technology, media, and education, and she brings a unique blend of strategic thinking, creativity, and executional excellence to every project.

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